Finnor answers missed, overflow, and after-hours admissions calls, captures first-pass intake, and alerts your team before the caller goes cold.
Non-clinical intake. Human handoff. Built for private treatment centers.
Finnor intake console
Incoming admissions call
11:42 PM example
Empty desk risk
Quiet admissions desk becomes a structured human handoff before the caller keeps searching.
First-pass intake
Workflow state
Answered
Intake captured
Urgency checked
Team alerted
Admissions alert
SentAdam called about Ben. Concern: alcohol and pain pills. Blue Cross commercial insurance mentioned. Callback captured. Ready for admissions follow-up.
A caller may come from Google, a referral, your website, a directory, or a family recommendation. The source matters less than what happens when they call. If no one captures the moment, the caller keeps searching.
01
A family member is ready to talk, but no one captures the moment.
02
The source could be Google, a referral, a directory, your website, or a family recommendation.
03
The caller is still motivated, but the next available admissions line gets the conversation.
04
By the time someone checks the voicemail, the caller may already be gone.
Unanswered path
Captured path
The system is built for the admissions front door: capture the moment, structure the handoff, and keep human teams in control.
Raw missed-call moment
Structured handoff
Alert sentStep 01
Finnor answers missed, overflow, or after-hours admissions calls in a calm intake voice.
Step 02
Caller name, person needing help, concern, insurance, callback, and context are organized.
Step 03
Urgent language is identified and routed to the human path configured by the center.
Step 04
Admissions or on-call staff receive a structured summary through SMS, email, or webhook.
Step 05
Your admissions team owns rapport, eligibility confirmation, clinical judgment, and next steps.
Counselor alert
Finnor does not diagnose, recommend treatment, or make admissions decisions. It prepares context so a human can respond quickly.
Enter your center name and website. Finnor reads public site context, keeps unknowns marked, and generates a live admissions call preview with handoff artifacts.
Public context
Generated demo
Voice call preview
Intake checklist
Admissions alert
Structured handoff
Finnor answers the first contact, captures usable context, and routes the handoff back to your admissions team.
Catch admissions calls that would otherwise fall into voicemail.
Support the front door when staff are busy or call volume spikes.
Route nights and weekends into a structured intake path.
Collect caller, client, concern, callback, and basic non-clinical context.
Capture insurance mentions and mark what still needs human verification.
Identify urgent language and route it to the configured human path.
Send structured alerts to admissions or on-call staff.
Turn the call into a usable summary for human follow-up.
Use approved public and configured center information with boundaries.
Keep rapport, eligibility confirmation, and decisions with people.
Start with practical forwarding, overflow, or dedicated-line routing.
Review missed, overflow, after-hours, and handoff patterns after launch.
The goal is not to automate clinical judgment. The goal is to capture first-pass admissions context, route urgent language, and get a human the information they need.
Operating scope
Finnor collects first-pass admissions context, not diagnosis or treatment advice.
Admissions and clinical judgment stay with your team.
Data handling, access, vendors, and alert paths are defined before live deployment.
This page does not claim full HIPAA compliance. Compliance depends on the deployed stack, vendor agreements, access controls, and signed terms.
Clear entry points for voice capture, web lead capture, and scoped admissions automation. Advanced work is priced after the workflow is reviewed.
Growth web intake
Growth includes a lightweight AI web intake layer for visitors who hesitate before calling.
Inbound AI receptionist
$1,500/mo
For small centers that need missed, overflow, and after-hours admissions calls answered.
Includes
Admissions capture system
$2,500/mo
For centers that want voice + web lead capture + stronger handoff.
Includes
Complex admissions automation
Custom pricing
For larger teams, complex routing, integrations, or high-volume operations.
Scoped modules
The setup work focuses on routing, boundaries, alerts, and practical admissions scenarios before any live caller touches the workflow.
Day 1
Day 2
Day 3
Day 4
Day 5
Day 6
Day 7
Scope, safety boundaries, call routing, and usage limits are meant to be explicit before the system goes live.
Finnor helps private treatment centers capture missed, overflow, and after-hours admissions calls before the caller goes cold.
Bring your center's demo. We will walk through where admissions calls go unanswered and how the Finnor handoff would work for your team.
Book Workflow Review